Meet our US Team 

INTEGRA Biosciences Corporation is an industry leader in innovative liquid handling products for the medical diagnostics, pharmaceutical, biotech, and food industries. We seek an entry-level Service Development Representative to generate new service business through outbound phone calls and emails.

Responsibilities

• Track and monitor service agreements with customers, notifying and quoting the customer when renewal is needed.
• Contact potential customers through cold calls and emails.
• Identify customer needs and suggest appropriate services.
• Customize service solutions to enhance customer satisfaction.
• Build long-term, trusting relationships with customers.
• Exhibit confidence and professionalism in communication via email, phone, and video call.
• Report sales results to the Global Technical Service Manager on a weekly, monthly, and quarterly basis.
• Collaborate with the Sales Team and other members of the Technical Service team to ensure high levels of customer satisfaction.

Qualifications

• Bachelor's degree in a business-related discipline or equivalent experience preferred
• Proficient computer skills: experience with ERP/CRM systems is preferred.
• Proven track record of achieving sales quotas.
• Familiarity with MS Excel for analyzing spreadsheets and charts.
• Understanding of sales performance metrics.
• Excellent communication and negotiation skills.
• Ability to deliver engaging presentations 

Benefits

INTEGRA strongly believes in work-life balance, and we offer 4 weeks of PTO and 10 holidays per year. Besides that, Integra provides an excellent benefits package for medical, dental, vision, life, short & long-term disability insurance, 401(k) plan, FSA, Volunteer Time Off, Tuition Reimbursements, and much more. 

To learn about our Switzerland and US offices, check our about us page

To learn about our culture and other fun activities, check out Integra's culture by clicking on it

Thank you!